If you believe your product has a defect, you must notify SIA “KRISTERS SERGIS MOTO” within fourteen (14) days of receipt of the defective item. Once you have placed your order, it cannot be cancelled or modified in any way. We will charge your credit card at the time you place your order for your SIA “KRISTERS SERGIS MOTO” item. You will receive your order within twenty-one (21) days of your purchase. If you will not receive your product(s) within 21 days, we will let you know the new shipping date.